Reference

Privacy Policy for your bomjitu account

Our bomjitu Privacy Policy explains what account details we collect, why we use them, and how you can request access or changes.

Clear data purposesWallet detail controlsAccount request path
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bomjitu Privacy Policy for your bomjitu account
CONTACT ROUTES

Get help with Privacy Policy requests

A clear contact route helps when a Privacy Policy question affects your account access or wallet status. Start from the account support path shown after login and include the phone number on your account, the subject of your request and any relevant receipt reference. We use those details to find the right record without asking you to send a password.

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Account data request

Ask for the account data connected to your bomjitu login through the available support path. We may confirm your phone verification before discussing records or making an account change.

Wallet privacy query

For DANA, OVO, GoPay or QRIS questions, share the wallet name and receipt reference rather than wallet credentials. This lets us check the relevant account trail while limiting extra exposure.

Correction request

If a phone detail, device record or account entry looks wrong, tell us what needs correction through account support. We will ask for enough proof to protect the account before updating it.

HANDLING PRACTICES

How we handle account data

We keep this Privacy Policy practical by tying each data category to an account action you recognise.

Account details

We use your phone number and verification status to connect you with the correct account. We do not need your password in a support message, and we may pause a request until ownership is confirmed.

Device records

When you move from login to the lobby on a mobile browser, we may record device and session signals. These help us recognise access patterns and investigate a sign-in that does not look familiar.

Cookies

Cookies can keep a session working, remember selected account settings and help us understand page errors. Your browser controls cookie removal, though clearing them may require another login or verification step.

Wallet references

A DANA, OVO, GoPay or QRIS reference can appear in account records when you check a wallet status. We use the reference to reconcile the request, not to ask for your wallet PIN.

Retention

We retain account and transaction records for the period needed for the stated service, security checks and applicable legal duties. When a record is no longer needed, our handling follows the relevant retention process.

Policy changes

If this Privacy Policy changes, we will place the revised wording on this page and show the updated date where applicable. You can contact support to ask which section changed or request clarification.

Privacy Policy questions from Indonesia

These Privacy Policy answers address the account steps you are most likely to meet before using bomjitu from Indonesia. They cover collected data, wallet references, cookies, access requests, corrections and contact handling, so you can decide what to share before phone verification.

It covers account details, phone verification, device and session records, cookies, wallet references, retention and requests concerning your data. Access and processing depend on local law and occur where local law permits.

Phone verification helps connect you to the correct account before access and helps us handle correction or access requests safely. We may ask for confirmation again when a request could affect account security.

Yes. It explains how we handle DANA, OVO, GoPay and QRIS references linked to account activity. We use receipt or status details for reconciliation and support, while you should never send a wallet PIN.

You can send an access request through the account support path. Include your account phone number and request subject; we may verify ownership before describing or providing the relevant records.

Use the support path after login and identify the incorrect phone, device or account entry. We may request reasonable verification, then assess the correction against the account record and applicable local requirements.

Cookies may maintain your session, retain selected settings and help diagnose page errors on a mobile browser. You can clear them through browser controls, but doing so may require login and phone verification again.

We keep records for the stated service purpose, account security checks and applicable legal duties. The period can differ by record type, and you can ask support to clarify the relevant retention basis.

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